Cancellation & Refund Policy
senorona.com
Order Cancellation
➧ Time Frame: Cancel within 24 hours of order placement.
➧ How to Cancel: Contact Customer Service at [email] or [phone] with your order number.
➧ Confirmation: We will confirm your cancellation within 24 hours. If approved, you will receive a full refund.
Post-Processing Cancellation
➧ Shipped Orders: Orders already shipped cannot be canceled. You may return the item per our Return Policy.
➧ Custom Orders: Custom items cannot be canceled once in production.
Refunds
➧ Processing Time: Refunds processed within 7-14 business days to the original payment method.
➧ Payment Method: Refunds issued to the original payment method.
Notes
➧ Non-Cancellable Items: Clearance items, gift cards, and custom products are non-cancellable and non-refundable.
➧ Contact: For questions, contact Customer Service at [email] or [phone].
We reserve the right to update this policy at any time.